StoryfYC

Privacy Policy

Last Updated: February 2025

Operator

Storyfyc is operated by Fyctiona Mediatech Ltd

Registered in England & Wales

Company No: 17003903

Registered Address: 23 Violet Grove, Hucknall, Nottinghamshire, NG15 7TL

This Privacy Policy governs the collection, use, and protection of personal information by Fyctiona Mediatech Ltd ("Company", "we", "us") through the StoryfYC platform ("Service"). By using our Service, you agree to the terms of this policy.

Age Requirement

StoryfYC is intended for users aged 16 and above. Some content may include mature themes such as romance and emotional intensity. Users under 18 should use the Service with appropriate guidance.

We do not knowingly collect personal information from children under the age of 13. If such data is identified, we will delete it promptly.

1. Information We Collect

Account Information

  • Email address
  • Username
  • Profile information you provide

Usage Data

  • Reading activity and preferences
  • Interaction data (comments, votes, shares)
  • Device and browser information
  • IP address and approximate location

Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers or sensitive payment details on our servers.

2. How We Use Your Information

  • Provide, operate, and maintain the Service
  • Process transactions and send related information
  • Communicate with you about Service updates and support
  • Analyze usage patterns to improve the Service
  • Detect, prevent, and address fraud or security issues
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers necessary to operate the platform (payment processors, hosting)
  • Law enforcement when required by valid legal process
  • Successors in the event of a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. You acknowledge that you provide information at your own risk.

5. Cookies and Tracking

We use cookies and similar technologies to operate and improve the Service. By using the Service, you consent to our use of cookies. You may disable cookies in your browser settings, but some features may not function properly.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data (subject to legal retention requirements)
  • Opt-out of marketing communications

To exercise any rights, contact: privacy@storyfyc.com

8. Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. International Users

Your information may be transferred to and processed in countries other than your country of residence. By using the Service, you consent to such transfers.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time. The updated policy will be effective upon posting to the Service. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. User-Generated Content

Users may create, publish, and share content on the Service, including stories, comments, and other interactions. Such content may be publicly visible to other users. You are solely responsible for the content you submit. The Company does not endorse user-generated content and is not responsible for how other users may access, use, or interact with it. The Company reserves the right to moderate, remove, or restrict any content that violates our terms or community guidelines.

12. User Rewards and Payments

The Service may offer rewards, prizes, or compensation through contests, writing programmes, or performance-based incentives. Such rewards are not guaranteed and are subject to eligibility criteria and applicable terms. Payments may be processed manually or via third-party payment services outside the app, and may be subject to verification and applicable tax obligations.

13. Account Deletion

You may request deletion of your account and associated personal data by contacting privacy@storyfyc.com. Deletion requests will be processed in accordance with applicable data protection laws. Certain information may be retained where required by law or for legitimate business purposes such as fraud prevention or dispute resolution.

14. Platform Compliance

The Service is designed to comply with Google Play Developer Policies and Apple App Store Review Guidelines with respect to user data collection, usage, and privacy. We regularly review our practices to maintain compliance with applicable platform requirements.

15. Third-Party Authentication

The Service may offer login or account authentication through third-party providers (e.g., Google, Apple). When you authenticate via a third-party provider, your use of their service is governed by their respective privacy policies. We receive only the information necessary to create or access your account.

16. Virtual Currency

The Service offers a virtual currency system ("Coins") that users may earn through activity or purchase via third-party payment providers. Coins are used to unlock premium content such as chapters and audio narration. Coin balances have no cash value and are non-transferable. All purchases are processed by third-party payment services and are subject to their respective terms and privacy policies.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with applicable laws. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the competent courts.

Contact

For privacy-related inquiries:

privacy@storyfyc.com

Fyctiona Mediatech Ltd